Carlos works in the IT department at Sample Bank. He uses a cloud-based e-mail system and has been asked by his manager to establish metrics on mailbox usage per department so that department budgets can be billed for the expense of hosting department e-mail. What is this practice known as?

Carlos works in the IT department at Sample Bank. He uses a cloud-based e-mail system and has been asked by his manager to establish metrics on mailbox usage per department so that department budgets can be billed for the expense of hosting department e-mail. What is this practice known as?

Carlos works in the IT department at Sample Bank. He uses a cloud-based e-mail system and has been asked by his manager to establish metrics on mailbox usage per department so that department budgets can be billed for the expense of hosting department e-mail. What is this practice known as?


  • Chargeback
  • Billback
  • Pass-through charge
  • Showback


Answer: Chargebacks can be used to establish metrics on mailbox usage per department so that department budgets can be billed for the expense of hosting department e-mail.


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